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The Honolulu Advertiser
Posted on: Thursday, August 14, 2008

HawTel posts $30.5M loss as customers flee

By Rick Daysog
Advertiser Staff Writer

Hawaiian Telcom Inc. posted a $30.5 million loss during the second quarter as the company continued to lose customers to wireless companies and other providers.

The loss compares with net profit of $21.4 million in the year-earlier period and a net loss of $40.1 million during the first quarter 2008. Revenues, meanwhile, fell 5.1 percent to $115.3 million from second quarter 2007's $121.4 million.

Year-to-date, the company has lost a total of $70.6 million, which compares with a net income of $36.9 million for the first six months of 2007.

"We continue to have our challenges, but we have brought in new leadership and made other significant changes across the organization so we can improve execution, further stabilize the operations and chart a new successful course for the company," said Eric Yeaman, Hawaiian Telcom's chief executive officer.

Founded in 1883, Hawaiian Telcom is the state's largest telephone company with more than 1,500 employees.

The company is owned by The Carlyle Group, the Washington, D.C., private equity firm that acquired the local phone company from Verizon Communications Inc. in 2005 for $1.6 billion.

Since then, the local phone company has lost tens of thousands of customers due to heated competition from wireless companies and other providers.

When Carlyle took over the local telephone company in 2005, it had more than 645,000 business and residential access lines. Today, it has about 533,000 lines.

According to its SEC filing, the number of residential phone lines declined by 11 percent to 307,394 from the previous second quarter's 345,556 while business phone lines were off 4 percent to 220,578 from the year-earlier quarter's 229,716.

Hawaiian Telcom said its local services revenues — which includes revenues from residential, business and other lines — fell by 6.8 percent to $49.1 million while revenues from network access services were down 1 percent to $34.7 million.

The second quarter was marked by a number of senior management changes.

In May, the company named Yeaman, a former Hawaiian Electric Co. executive, as CEO, replacing interim Chief Executive Officer Stephen Cooper, who was brought into the company in February to help turn around the company.

Since Yeaman's appointment, the company hired six new top executives including prominent local attorney John Komeiji, rounding out its senior management team.

Reach Rick Daysog at rdaysog@honoluluadvertiser.com.