honoluluadvertiser.com

Sponsored by:

Comment, blog & share photos

Log in | Become a member
The Honolulu Advertiser
Posted on: Thursday, May 22, 2008

ARE YOU BUYING THIS?
Travel light to ease air baggage fees

By Robbie Dingeman
Advertiser Columnist

Hawaii news photo - The Honolulu Advertiser

Travelers check bags outside the American Airlines terminal at Philadelphia International Airport. The carrier said yesterday it would start charging $15 for fliers' first checked bag.

MATT ROURKE | Associated Press

spacer spacer

Packing light for a trip this summer can save you money.

That's because the airlines are still tacking on new fees. First it was for changing your reservation, then for meals and more and more for baggage.

The latest? American Airlines announced yesterday it has earned the dubious distinction of being the first carrier to charge a fee for the traveler who checks just one bag: $15.

In recent months, some airlines began charging customers who checked a second bag. And charges for a third bag or more can easily exceed $100 on many carriers.

These are new fees for U.S. travelers who had come to expect that they could check two bags for no additional charge. After paying hundreds of dollars for airline tickets, you didn't seem too needy in expecting that checking a couple of bags would be included in the original price tag.

With fuel prices soaring, the airlines have been whittling away at once-free services to try to stay ahead.

For folks flying in anything less than the upgraded business and first-class fares, airlines increasingly charge for food served aboard.

For years, airlines have been getting stricter about size and weight restrictions. If that bag weighs 52 pounds, you better figure out how to take out two pounds and not expect the airline employee to ignore the excess.

We did a survey of the baggage fees for airlines that fly domestic routes between Hono-lulu and the Mainland and came up with some interesting info.

So far, American is the only one planning to hit you with a fee for checking that first bag; most airlines still give you that one free up to 50 pounds and under the size restrictions. And most airlines we checked with charge $25 for the second bag.

After that the fees vary. And it's clear that you should check to make sure you understand the fees before you pay them.

Is there anything you can do to try to keep down the costs?

  • Check as little as possible. You're allowed to take as carry-on a small suitcase that weighs up to 40 pounds and can fit under the seat or in the overhead bin. Plus airlines commonly allow an additional personal item such as a purse, laptop case, camera bag or diaper bag.

  • Check your frequent-flier card, loyalty card or whatever upgraded status you might have to see if it comes with better baggage rules.

  • Plan your packing strategy as a family or travel group. If your 9-year-old's stuff fits in a carry-on bag, you can check it on the way to your vacation with a duffle packed inside. On the way home, put the omiyage in the duffle and check that. Then carry the other bag on board on the way back.

  • Complain to the company that is charging you something you don't like. Offer specifics and explain if a policy would likely prompt you to take your business elsewhere. Sometimes even big companies will change policies if they hear from consumers.

  • Complain to the government. The federal Department of Transportation has an Aviation Consumer Protection Division that fields complaints about airline service other than safety or security issues. On the Web, you can reach the agency at: airconsumer.ost.dot.gov /problems.htm.

    You may call 24 hours a day at 202-366-2220 (TTY 202-366-0511) to record your complaint. Calls are returned Monday through Friday, generally between 7:30 a.m. and 5 p.m. Eastern time.

    Or send a letter to: Aviation Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., S.E., Washington, D.C. 20590

    Judging from the blog reaction on the Web to the American Airlines charge on that first bag, the company may feel some backlash. Consumers are complaining that they are frustrated with such nickel-and-dime add-ons. Some say they'll choose an airline that doesn't charge for a single bag.

    Reach Robbie Dingeman at rdingeman@honoluluadvertiser.com or 535-2429.